Kirsty Williamson received her Master of Librarianship from Monash University and her PhD from RMIT University, both Australian universities. She is now Adjunct Senior Research Fellow at Monash University’s Caulfield School of IT and Charles Sturt University’s School of Information Studies, having headed Information and Telecommunications Needs Research for many years (affiliated with both universities). She has undertaken many research projects, funded by a range of different organizations including the principal funding body of Australian Universities, the Australian Research Council (ARC) and also has a strong ‘publication’ track record. Her principal area of research has been ‘human information behaviour’. Many different community groups have been involved in her research, including older people, women with breast cancer and online investors. She can be contacted at: email@example.com. Her mailing address is: Dr Kirsty Williamson, Caulfield School of Information Technology, Monash University PO Box 197, Caulfield East, Vic., 3145.